Contact Us - Franklin Technology Services LLC

Get in Touch

We're here to help with all your business communication needs. Whether you need technical support, want to discuss your requirements, or are ready to get started, our team is available 24/7.

Phone Support

Toll-Free: (855) 568-0008

Direct: (307) 776-7766

Available 24/7 for support and sales

Email Support

General: info@ftsv.net

Support: support@ftsv.net

Sales: sales@ftsv.net

Response Times

Emergency Support: Immediate

Technical Support: Within 1 hour

Sales Inquiries: Within 2 hours

Business Hours

Support: 24/7/365

Sales: Mon-Fri 8AM-8PM MT

Implementation: Mon-Fri 8AM-6PM MT

Office Location

Franklin Technology Services LLC

312 W. 2nd St, #3543

Casper, WY 82601

United States

Service Area: Nationwide USA

Local Presence: All 50 States

Time Zone: Mountain Time (MT)

Send Us a Message

Fill out the form below and we'll get back to you within 2 hours during business hours.

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Quick Contact

Emergency Support

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Immediate Response

We respond to all inquiries within 2 hours during business hours.

Consultation

Free 30-minute consultation to understand your needs and challenges.

Custom Solution

Tailored VOIP solution designed specifically for your business.

Our Promise

No obligation consultation
Honest, transparent advice
Industry-leading support
Rapid implementation

Multiple Ways to Get Support

We understand that every business has different communication preferences. That's why we offer multiple channels to get the help you need, when you need it.

📞 Phone Support

Talk directly with our technical experts and sales team for immediate assistance.

✉️ Email Support

Send detailed technical questions or general inquiries via email for comprehensive responses.

💬 Live Chat

Quick questions? Use our live chat feature for instant answers during business hours.

🎯 Remote Support

Secure remote assistance for configuration, troubleshooting, and system optimization.

Average Response Times

Emergency: Immediate | Technical: 1 hour | Sales: 2 hours | General: 4 hours

Support Statistics

99.5% Customer Satisfaction

< 1hr Avg Response Time

24/7 Support Availability

95% First-Call Resolution

Nationwide Service Coverage

From coast to coast, Franklin Technology Services provides comprehensive VOIP solutions and support to businesses across all 50 states.

Primary Markets: All major metropolitan areas across the United States
Rural Coverage: High-speed internet enabled rural areas and small towns
Multi-Location: Seamless service for businesses with multiple locations
Remote Workforce: Support for distributed teams and remote workers
International: International calling plans and global connectivity options
Local Numbers: Local phone numbers available in over 100 cities

Featured Service Areas:

New York Los Angeles Chicago Houston Phoenix Philadelphia San Antonio San Diego Dallas Austin Denver Seattle

Local Presence Benefits

✓ Local phone numbers in your area

✓ Reduced latency and improved call quality

✓ Local business presence and credibility

✓ Compliance with local regulations

✓ Regional customer support

✓ Disaster recovery and redundancy

Contact Franklin Technology Services